No. The HOV 2+ lanes that are adjacent to general highway corridors in North Texas are currently free to drivers with at least one additional passenger during their hours of operation.
When driving on the tolled LBJ TEXpress Lanes within I-635 and a portion of I-35E in Dallas County, drivers with at least one additional passenger may use the Drive On TEXpress online or mobile platform (app is available in early 2014) to activate their HOV status and enjoy a 50% discount on toll rates during weekday rush-hour periods. These TEXpress Lanes HOV discounts are available for carpools and motorcycles under certain conditions.
The Drive On TEXpress platform (www.DriveOnTEXpress.com) was created to provide easy-to-access planning tools and special discounts to TEXpress Lanes drivers in North Texas:
Anyone can access the platform through the www.driveontexpress.com website.
During -rush hour periods, drivers pay the non-discounted toll rate, regardless of how many passengers are in their vehicle.
Drivers who have invalid TollTag, TxTag or EZ TAG accounts (for example, the account falls into a negative balance) are not eligible for HOV discounts. Instead, they will be charged the ZipCash price, which is approximately 50% higher than the base toll rate, due to administrative and collection fees. This is consistent with policies on other toll roads in North Texas.
Once you have accessed the Drive On TEXpress website or downloaded the Drive On TEXpress app on your device (available in early 2014), you will be prompted to register your vehicle's license plate information and valid TollTag, TxTag or EZ TAG number, as well as your basic contact information, which will be used (unless you opt-out) for notifications on your HOV discount status.
Please note that to create an account, your tag number should match the license plate that your toll services provider (NTTA, TxDOT or HCTRA) has on record. Please contact your tag provider if you receive an error message that indicates a discrepancy.
After you have created an account and logged in, you may activate your HOV status to receive discounts by clicking the "Activate My HOV Status Now" button in the HOV bar. This feature allows you to receive the 50% discount for each TEXpress Lanes tolling segment you drive during the HOV period displayed on your screen. The discount will automatically be applied to the account of the vehicle activated. Drivers must activate the HOV status at least 15 minutes before entering onto the TEXpress Lanes.
To cancel the HOV discount, simply click the HOV bar again, and your activation will be cancelled.
If you have more than one vehicle registered to your account, you have the option of changing which vehicle gets the applied discount. Click on the "Vehicles" button and select the active vehicle to receive your discount.
No. You can be a single occupant to qualify for any special promotional discounts which may pop up from time to time on your Drive On TEXpress screen. Only HOV drivers must have at least one passenger in their vehicle to qualify for HOV discounts, available during all rush hours.
Every now and then, you may be prompted to claim or decline a specific discount. To claim the discount, you will be asked to enable the discount on the screen. If you receive multiple discount alerts, you may select the one that best suits your preference. However, if you were to select more than one discount for a single transaction, the Drive On TEXpress system will calculate which one is the most economically favorable for you.
You can activate and cancel your HOV discounts by clicking on the "Activate My HOV Status Now" button in the HOV bar when you're ready to use the TEXpress Lanes.
In addition, you can pre-schedule your HOV activation when you know you'll be using the TEXpress Lanes and learn how to use the TEXpress Lanes to quickly get to a popular Dallas/Fort Worth destination. You'll also be able to see a log of past HOV activations and claimed discounts you have received on the TEXpress Lanes.
As part of Drive On TEXpress, you only have to provide a few contact details (email or cell phone and your zip code) to the Drive On TEXpress Lanes operators (LBJ Infrastructure Group and/or NTE Mobility Partners) in order to process tolls and receive your discounts and alerts. Other personal details are not mandatory. You will also be asked to provide your valid TollTag, TxTag or EZ TAG ID and license plate number so that the tolling system can identify your vehicle (but not you personally) and check to see if you activate any discounts. That information will be kept confidential and not disclosed to any third parties without your consent.
You don't have to provide any financial information (i.e. bank account or credit card) to use Drive On TEXpress. Your toll service provider (NTTA, HCTRA or TXDOT) will retain any personal information you may have provided to them for applying the toll usage to your account. All TEXpress Lanes toll charges, including applicable discounts, will be billed through your existing toll service provider.
All other information asked for is completely optional, and if you choose to provide it, you may do so at any time
Contact Customer Service at the North Texas Tollway Authority (NTTA) at 972-818-NTTA (6882) or visit one of their customer service locations.
To report a technical issue, please email firstname.lastname@example.org .